Testimonials
"Key advantages displayed by ESP include excellent patient care standards, quality board-certified physicians, commitment to a superior patient care experience, strong medical staff leadership and committee participation, and cost-effective care."
–John Brindley
President/CEO
Seton Medical Center,
Seton Northwest & Seton Southwest
Austin, TX
“The ESP team is wonderful to work with. Collaboration between the nurses and physicians is very high. The patient care that is delivered in our emergency department is exceptional as a result of this kind of commitment and teamwork.”
–Joyce Batcheller, RN, MSN, CNAA
Seton Healthcare Family
Austin, TX
“I appreciate how ESP services their contracts. Not only do they respond promptly to issues involving physician staff in the emergency department, but they are frequently proactive in their management approach. As an example, ESP provided "Length of Stay" benchmarks for the emergency department in evaluating throughput times while volunteering their assistance and expertise for a customer service initiative.”
–Mark Montgomery, MD
VPMA
St. Joseph Regional Health Center
Bryan, TX
“Emergency Service Partners contracted with our hospital at opening in 2010. I am very supportive of the relationship as they have brought quality, board-certified physicians and medical staff leadership. They have also teamed with the hospital to develop a quality EMR, efficient and quality patient care standards and protocols, and cost-effective care. ESP is always available to assist during the start-up operations.”
–Shelley Tobey RN, MS, CENP
Chief Nursing Officer/Chief Clinical Officer
Texas Health Presbyterian Hospital
Flower Mound, TX
“They say that first impressions are lasting impressions. In January, I had the pleasure of meeting several folks from our new ER contract group, Emergency Service Partners, when they came to visit our facility at Rollins Brook Hospital in Lampasas. These were my first impressions: friendly, sincere, dedicated, confident, and genuine.
Well, I have been with my new group for only a few months, and all those first impressions were correct. This is a very professional, dedicated, and friendly group of folks. I have met almost everyone who works at the Austin office, and I am always greeted with warmth, kindness, and a sense of camaraderie. I sincerely believe that they have my best interests and the best interests of my hospital as one of their top priorities. I feel so blessed to be a part of this group, and sincerely hope this is a long-lasting relationship.”
–Ronald Johnson, DO
Medical Director
Rollins Brook Community Hospital
Lampasas, TX
"I have been working with ESP as an emergency physician for not quite one year now. Simply put, I am blown away by how much I am enjoying working for this group. Everyone from the office staff to the co-founders of the group are all very kind, fair, and eager to see you enjoy your career. I have never seen any physician group so intent on keeping you happy, healthy, and balanced for the long term.
Shifts are pleasant, with an appropriate but not excessive patient volume. Admitting hospitalists as well as back-up specialists are all competent and eager to take care of your patients. The schedule is comfortable and fair. All of this is set in the backdrop of Austin, Texas, and the surrounding region, which we have found to be an extremely fun, fit, and artistic area with gorgeous weather and a million things to do.
I can't express enough how nice it is to come to work at a pleasant, low-stress hospital, see a patient population that is appropriate, work alongside people you enjoy, get paid very well for it, and then come home to one of the best areas in the country. Choosing ESP has been one of the wisest decisions I have ever made."
–Brannon Duncan, MD
Seton Medical Center
Austin, TX
“After leaving residency in Pennsylvania to work with ESP in Texas, I did not know how the adjustment would be. The warm welcome from the staff at the various emergency departments that I work in and the support of the ESP organization has made my transition from resident to attending surprisingly easy. I have benefited from the established relationships that ESP has developed with their partner hospitals and the mentorship from older physicians in the group.”
–Bob Harding, DO
Medical Director
Seton Highland Lakes Hospital
Burnet, TX
"For almost ten years, I've worked for ESP as a nurse practitioner and couldn't ask for a better employer. Everyone in the office is friendly, professional, and responsive to my needs. The scheduling is great, my compensation package is more than fair, and I have access to the latest medical reference books. Most of all, I appreciate the relationship I have with the ESP physicians. They are consistently supportive and treat me as a valued colleague. All this adds up to a very satisfying job situation that I plan on sticking with until retirement."
–Travis Pipkin, FNP
“It is impossible to perform as a top 10% emergency department without continuous process improvement, quality assurance, and teamwork. With ESP, our working relationships have allowed us to implement new processes, policies, and procedures in a rapid and efficient manner.
A good physician/nurse relationship is imperative to the success of the department, and that is exactly what ESP brings to the table. In fact, it is this relationship that I utilize as one of the selling points during my nurse interviews, to which most nurses raise their eyebrows. They are involved, active, and hold themselves accountable--and as a result, I attribute a large part of our success as a unit to their involvement and seamless teamwork.”
–Curtis Townsend, RN, CEN
Former Clinical Manager
Seton Medical Center
Austin, TX
"Emergency Service Partners contracted with our hospital in 1997. I have been very pleased with this group. They stay actively involved with the ED physicians. From a Nurse Manager point of view, I appreciate their listening to nursing input and responding quickly when/if a problem does arise. They have always been just a phone call away and available to help with statistics involving comparisons between our hospital and others. I am very happy with this contract service."
–Sharon Keith, RN
ED Nurse Manager
Peterson Regional Medical Center
Kerrville, TX
“CHRISTUS Santa Rosa New Braunfels has partnered with ESP since 2002 and is very pleased with their performance, leadership, and attention to patient service. They have successfully improved patient throughput times, resulting in significantly improved Emergency Department patient satisfaction scores.
ESP has been a true partner in moving the department toward clinical and service excellence. I would recommend them to any hospital interested in improving the overall quality and patient service of their Emergency Department.”
–Karl Hittle, FACHE
Chief Operations Officer
CHRISTUS Santa Rosa Hospital
New Braunfels, TX
“It is a genuine pleasure to work with Emergency Service Partners physicians for our clinical quality and patient safety initiatives. I have never seen any group so thoroughly understand that it is impossible to give the highest level of patient-centered care unless the hospital, its employees, and its physicians all partner to collaborate in making that happen.”
–Frank Mazza, MD
Vice-President, Medical Affairs
Seton Medical Center
Austin, TX
“Emergency Service Partners has consistently been an outstanding partner for Seton Southwest. There is a clear commitment to excellence in patient safety and the total patient experience. I could not ask for a better team of physicians or medical director who clearly understand and embrace our mission and our values as an organization.
I most appreciate the positive approach this physician group takes in collaboratively helping us deal with the real challenges of effectively managing staffing and process to provide safe and efficient care. The openness to new ideas and creative approaches in dealing with growing volumes and growing patient demands is very much appreciated.
I believe our unique relationship has enabled us to test new approaches to deliver some of the best emergency care in the country. It is absolutely wonderful to have such a strong emergency physician group partner.”
–Mary Faria, PhD, FACHE
Administrator
Seton Southwest Hospital
Austin, TX
“We at Guadalupe Regional Medical Center have been very pleased with the level of service, commitment, and especially the shared philosophy of caring for people that we have seen in the physicians and management at ESP for over the past year.”
–Michelle Rumbaut
Associate Administrator
Guadalupe Regional Medical Center
Seguin, TX
“As a young physician, one of the biggest benefits of joining ESP has been the outstanding medical directors. My director has a wealth of knowledge and experience and has been a great mentor. More importantly, he goes out of his way to support me both personally and professionally.”
–Brandon Lewis, DO
Medical Director
St. Joseph Regional Health Center
Bryan, TX
“As a partner, you’re investing in yourself, but you’re also investing in the group. You get to have a say in the direction of the company, and you have the opportunity to vote on your leadership. You want your voice to be heard, and as part of the ESP partnership, it will be.
If you work for one of the large national physician groups, the only friend you may have is the scheduler. At ESP, you have the opportunity to get to know the entire office staff, as well as other partners and board members in the group.”
–Brian Price, MD
Austin, TX
“Having worked for several other companies in rural emergency departments across Texas, I can say unequivocally that ESP has been the most interested in maintaining open lines of communication among physicians and with ESP leadership. Being able to call any of my colleagues or leaders and feel like I have a personal relationship with them has been invaluable for me.
Because many of the ED-boarded physicians work at the rural sites periodically, getting to know them personally makes it seem just that much easier when it comes time to transfer to the tertiary care hospitals. The sense of family at ESP is palpable, from all of the staff at the office being genuinely interested in our well-being to the colleagues I have who are close friends.”
–Joel Dow, DO
Medical Director
Seton Edgar B. Davis Hospital
Luling, TX
Physician Owned
Owned and managed by practicing emergency physicians, Emergency Service Partners, L.P. provides complete emergency department management and service solutions to hospitals and health systems across Central Texas.
Physician Friendly
As a democratic, physician-owned organization, ESP always has its physicians’ best interests at heart. Our providers enjoy proven contract stability and long-term partnerships.
Career Opportunities
Emergency Service Partners and its affiliates offer exciting opportunities for physicians and mid-level providers, plus opportunities in clinical research, medical offices, and administration.
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© 2011 by Emergency Service Partners, L.P.
6300 La Calma Dr. Ste. 200 • Austin, TX 78752
