ESP is Emergency Department Management
Emergency Service Partners (ESP) is an emergency medicine physician management group that supports hospital Emergency Departments across the south central United States.
It's About Synergy
The ESP Difference is About Synergy Between Physicians and Hospitals
Customer Service to the Patients We Serve
Our common customer is the patient. ESP collaboratively works with our client hospitals in quality/customer service initiatives to support patient care. ESP participates in hospital initiatives through process improvement committees, customer service goal setting, customer service education, and continuous monitoring of the results of our combined efforts. Together, with our client hospitals, we successfully improve patient satisfaction, decrease throughput times & LWBS, and enhance patient care.
ESP Hospital Service is the Complete Management Package
ESP Medical Directors and Clinical Services Managers are known to become the “go to” consulting team and resource for hospital leadership.
ESP Clinical Services Managers are former Emergency Department Nurse Managers/Directors charged with coordinating ESP’s recruiting, scheduling and credentialing support team; assisting local Medical Directors; and when requested, being a resource to nursing leadership with process improvement, operational assessments and other special projects.
Other support and services provided by ESP include:
- Customer Service
- Productivity Based Compensation (RVU)
- Medical Director Development
- Complaint Management
- Clinical Protocols
- Triage Protocols
- Peer Review
- Quality Improvement
- Risk Management
- Web-based CME
- Managed Care Development
- Template Charting
- Onsite Medical Library
- Compliance
- Fast Track/Chest Pain Center/Obs. Units
- Occupational Medicine
- Malpractice Insurance
- Specialized Consulting
At ESP We Take Your Business Personally
ESP believes each client hospital is special and deserves our concentrated effort. This means we add clients carefully – focusing on controlled growth – in order to maintain the highest quality of service to the patients, hospitals and physicians we serve. So, if you agree with our personalized, hands-on, team approach to Emergency Department management – Give Jim a call at 888-800-8237, ext. 306 or jimz@eddocs.com.